1. Overview
At Corliss Barber, your satisfaction matters. If you are not fully satisfied with a product purchase or service experience, you may request a refund within 7 days of the purchase or service date.
7‑Day Window
Refund requests must be initiated within 7 calendar days from the date of purchase or service.
2. Eligibility
Services
Eligible when the outcome does not reasonably match the agreed style or service described at booking. We may first offer a complimentary fix or adjustment.
Products
Eligible if unused, in original condition and packaging, with receipt. Defective items are eligible even if opened.
3. How to Request a Refund
- Send your request to support@corlissgibsonnbarber.store within 7 days.
- Include your full name, order/appointment number, date, and reason.
- Attach photos for service-related concerns where helpful.
- For products, bring the item and receipt to our store for inspection.
Approved refunds are issued to the original payment method only. Cash refunds are not available for card payments.
4. Exclusions
- →Change‑of‑mind after services were delivered as requested
- →Damage caused by misuse or failure to follow aftercare instructions
- →Products opened/used (unless defective)
- →Gift cards and promotional vouchers
5. Refund Processing Timeline
Once approved, we initiate the refund immediately.
Card Payments
3–10 business days to appear depending on your bank.
Cash/Other
Processed same day in‑store when applicable.
6. Contact Us
Corliss Barber
ADDRESS
301 ACAPULCO DR
BAKERSFIELD, CA 93314
HOURS
Mon-Fri: 9AM-8PM
Sat-Sun: 10AM-6PM